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TESTBED - Port User Interface Feedback.

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2 hours ago, Old Crusty said:

This is what Admin posted in the port fee thread and then closed the thread for further discussion.

All posters/writers know from our TESTBED announcement that not all changes are on the test bed and we warned them about it.  Yet some still make their mind and write their comments without having enough information. This makes us  question feedback from those writers as we deliberately mentioned that prices and rewards are all over the place. Players should not waste time thinking on economy and price balance. The only two things are are currently interested in are interface and missions.

Transportation fees will remain, as they are good for the game as a whole (not for individual jumpers). Any further discussion is pointless with information at hand. Lets come back to it once all changes are deployed to live.

Tell me, how are we supposed to test things if you don’t give us the information?

I personally don’t like being treated this way, especially from a company that wants me to spend more money on their game. I do not see why anyone would play this game anymore after this statement from Admin.

Can I have your stuff then, before you go?

 

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Поставьте в гавани несколько кораблей на якорь, несколько кораблей у причала, возможно люди и их голоса, и будет всем нам счастье .Мы давно мечтали о таком мире, вы единственный кто сможет дать нам это ..... это будет НАШ восхитительный живой порт .Нужен живой 17-18 век.Вы отличные художники! Совсем забыл сделайте DLC с красками, и если бы было еще с моркой фауной), все остались бы довольными) .Спасибо,думаю киты а также китобойные суда приведут к нам больше простых людей.

Edited by TiM Maas

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20 hours ago, Old Crusty said:

Admin has a lot to learn about customer service and how to reasonably talk to his customers.

Well, I prefer this more personal style than the always pleasant but unapproachable professional style.

We're not really customers yet, we've been invited to a partly open development process. It can't be truly open if we demand to be treated like easily offended and entitled customers.

Be careful what you ask for...

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I wonder what the weather will be in the port UI if the storm is outside?

Edited by qw569
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11 hours ago, jodgi said:

Well, I prefer this more personal style than the always pleasant but unapproachable professional style.

We're not really customers yet, we've been invited to a partly open development process. It can't be truly open if we demand to be treated like easily offended and entitled customers.

Be careful what you ask for...

Not customers yet? I have personally spent over $60 on the game. I wasn’t invited to play, I payed for it. Like the Admiralty connection that I will not be able to fully utilize when the update hits the PvP server. I am their customer and I fully expect to be treated as such.

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1 hour ago, Old Crusty said:

Not customers yet? I have personally spent over $60 on the game. I wasn’t invited to play, I payed for it. Like the Admiralty connection that I will not be able to fully utilize when the update hits the PvP server. I am their customer and I fully expect to be treated as such.

Arright, be the entitled one. Not like I can stop you. I refuse to join you, though.

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1 hour ago, jodgi said:

Arright, be the entitled one. Not like I can stop you. I refuse to join you, though.

Excuse me???? How am I “entitled” This wasn’t given to me because I’m white or something. I paid for this.

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8 hours ago, Old Crusty said:

Excuse me???? How am I “entitled” This wasn’t given to me because I’m white or something. I paid for this.

Yup. But you obviously didn't read the "still in development" thingy. 

You constantly assume and moan about things that haven't happened yet. A customer, who obviously did not read the inscription and before even testing his product, returns to the store, slamming it on the desk: "This is BS, REFUND!!! NOW!" I guess there are plenty of people who would kindly deny this kind of customership.

Take a chill pill 💊 -> 🤗

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In testbed ships put up for sale are part of your dock space allowance, whereas on live server they are not.

When the update comes live there might be some minor issues with that? Some captains might have their docks completely full plus ships on sale additionally. Will they be stuck?

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On 10/21/2018 at 3:33 AM, Palatinose said:

Yup. But you obviously didn't read the "still in development" thingy. 

You constantly assume and moan about things that haven't happened yet. A customer, who obviously did not read the inscription and before even testing his product, returns to the store, slamming it on the desk: "This is BS, REFUND!!! NOW!" I guess there are plenty of people who would kindly deny this kind of customership.

Take a chill pill 💊 -> 🤗

You didn’t answer how I am entitled 

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On 10/19/2018 at 6:08 PM, Old Crusty said:

 has a lot to learn about customer service and how to reasonably talk to his customers. I am a business owner myself and If i want to throw a customer out of the door, instead I ask what I can do to make things right. If I insult my customers I will lose them.

Hmmm… Can you provide a specific quote answering your post or a direct message or statement referring to you where I replied to you with an insult?

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Where's @Hethwill the Red Duke when you need him to clean this thread?  Can't get to all the Port UI Feedback amidst all the whining and moaning (which should be on Steam and not in this thread).  :)

Delete this post too once you clean it. ;)

 

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15 minutes ago, admin said:

Hmmm… Can you provide a specific quote answering your post or a direct message or statement referring to you where I replied to you with an insult?

All posters/writers know from our TESTBED announcement that not all changes are on the test bed and we warned them about it.  Yet some still make their mind and write their comments without having enough information. This makes us  question feedback from those writers as we deliberately mentioned that prices and rewards are all over the place. Players should not waste time thinking on economy and price balance. The only two things are are currently interested in are interface and missions.

Transportation fees will remain, as they are good for the game as a whole (not for individual jumpers). Any further discussion is pointless with information at hand. Lets come back to it once all changes are deployed to live.

 

i was involved in Clan and National meetings over the weekend. Got reports from multi National meetings. This statement of yours is going to kill this game. When your teleport fees are implemented the game dies. Believe what you want, call me all the names you want, it will not change the outcome.

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2 minutes ago, Old Crusty said:

i was involved in Clan and National meetings over the weekend. Got reports from multi National meetings. This statement of yours is going to kill this game. When your teleport fees are implemented the game dies. Believe what you want, call me all the names you want, it will not change the outcome.

Chill dude^^

If transport fee is 1 gold on live will it kill the game? Nope cuz its irrelevant. We dont know how much doubloons you get from anything so how can you judge the impact already?

 

On the other hand I agree that the info we are getting about upcoming changes is poorly handled, it just opens up for a lot of useless discussions

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3 minutes ago, Jon Snow lets go said:

Chill dude^^

If transport fee is 1 gold on live will it kill the game? Nope cuz its irrelevant. We dont know how much doubloons you get from anything so how can you judge the impact already?

 

On the other hand I agree that the info we are getting about upcoming changes is poorly handled, it just opens up for a lot of useless discussions

Yah I think that is the problem, we see the prices on test, know it's infalted and high rewards and than wonder what it's going to be like live.  That is why I even suggested closing it to only folks that want to test and give feed back and make us use a NDA and test it.  I'll shut my mouth and only give feed back to divs if they did this, but right now and they done this a lot in the past they give a teaser but not all the info and it tends to do more harm than good if they just had gave us the whole picture.

 

Oh look it's almost end of OCTOBER....when was this patch suppose to go to live?   LIke a month ago or was it longer than that?  We might just see it by the end of the year.........

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11 minutes ago, Intrepido said:

I really dont have a clue what to further test in the testbed if we don't have the real economy.

And I advice the devs to deploy it first in the testbed if we don't want to see anything so negative that could make more players to leave the game. 

I agree. I still have a little more to test in the missions, but I think the next step is to introduce the econ changes in testbed. What, for instance does the Academy do? All I get when I open it is a blank blueprint box.

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1 hour ago, Old Crusty said:

This statement of yours is going to kill this game. When your teleport fees are implemented the game dies. Believe what you want, call me all the names you want, it will not change the outcome.

I understand that design decisions could be right or wrong or convoluted. 
but … you have not provided the quotes of the insults…You have blamed me for insulting YOU as a customer… Can you please provide the quotes? Or withdraw your statements. 

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19 minutes ago, admin said:

I understand that design decisions could be right or wrong or convoluted. 
but … you have not provided the quotes of the insults…You have blamed me for insulting YOU as a customer… Can you please provide the quotes? Or withdraw your statements. 

If you don’t see the statement I quoted you as saying isn’t demeaning and insulting you have no business being in customer service 

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Guest

@admin

Edited by Guest
why cant i click outside the tag window..

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43 minutes ago, Old Crusty said:

If you don’t see the statement I quoted you as saying isn’t demeaning and insulting you have no business being in customer service 

I don't know what quote you're referring to, as I went back a few pages without seeing it.  It's irrelevant, however.  You'll find things easier to process when you realize two things:

1.  Admin is not in customer service.  He is a developer.  This is a work space, not a dolled up feel-good zone.

2.  English is not everyone's first language.  Some things come off unintentionally harsh, or without the nuance that a native speaker might be used to.

English is, however, my first language.  This is a work space.  That is the final word on the matter.

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2 hours ago, Jon Snow lets go said:

Chill dude^^

If transport fee is 1 gold on live will it kill the game? Nope cuz its irrelevant. We dont know how much doubloons you get from anything so how can you judge the impact already?

 

On the other hand I agree that the info we are getting about upcoming changes is poorly handled, it just opens up for a lot of useless discussions

I wish we could get information on how it'll work instead of just waiting until the main server gets patched. Until we get the information that for some reason isn't being told, we will continue to have wild accusations about it.

Erasing materials? I like it

New ui? I like it

Teleport fee? Sucks

Econ changes? Good

So when is this patch coming now?

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21 hours ago, Old Crusty said:

If you don’t see the statement I quoted you as saying isn’t demeaning and insulting you have no business being in customer service 

We do not see that statement as such. This is a development discussions forum - for discussions and expression of happiness or dissent; something like a friendly conversation at a poker table with fellow sailors (like in texas in 1830 where everybody has a gun which helps to avoid excessive statements).  

If you only want neutral statements in form of carefully crafted news and patchnotes there is Steam forum. To talk to people you have to accept that people not always pick the best words when they talk.

Thus direct statements like - this feature sucks is bad, or this feedback is irrelevant are acceptable between equals.  We do not see anything demeaning or insulting in that statement we said, specifically we do not see where we insulted you as a person. Please don't look for insults where they dont exist. But if we do insult you as a person let us know and demand respect (rule n1 of this forum).


Now lets get back on topic of interface feedback.
 

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Not sure if that is related to user interface, but I have encountered a strange issue today.

I went in Indiaman to Barahona to buy some LO. On my way there, I captured a Traders Brig and added it to the fleet. I went to Barahona, created an outpost there, bought LO (~2000) and put it into Indiaman's hold.

Then I went to Azua to buy some WO. I also bought some mahogany logs, that were in the shop.

Here are my shop logs (first two from Barahona, last 3 from Azua):

image.png.4698896db4c8401cc50f02dc67490132.png

Since it wouldn't all fit into Indiaman's hold,  I split it between Indiaman and Trader's Brig. Now - I remember struggling with the UI for a moment. I will describe it here as I'm not sure how much it has contributed to the issue I noticed on my way back.

I had a fleet window open (wanted to repair ships after the battle), and the brig's hold window was above it to the left.

The Warehouse hold was on the right not obscured by anything. When I picked up WO from warehouse trying to drag and drop it onto the Brig's hold, the Fleet window became active while I was dragging the item above it and went on top of the Brig's hold leaving just the title of that window visible. I have dropped the item on that title anyway, then I think, I made the window active, moved it to the right so that it was close to the warehouse window, and tried to move the item again, but there was something wrong with it (don't exactly remember what). Anyway, I moved the other item I had in warehouse onto the brig hold and noticed that the item which I dropped in the beginning (the one dropped onto the window title) is actually in the hold (so the drop worked).

Next, I left Azua. With the whole fleet (I didn't have outpost built in Azua).

Half way into the trip back, I noticed, that I'm not traveling on indiaman, but on Trader's brig. I thought that I must have switched the ships while in Azua doing the whole repair/cargo move stuff. So I opened the fleet window to confirm that and I noticed that instead of an Indiaman and a Traders Brig, I have two trader brigs with exactly the same hold contents in the fleet. It's like that Indiaman I had, was substituted by a copy of the Traders Brig and its cargo.

 

Also, I couldn't open hold of the other trader brig (I can only open one at a time - I assume I should be able to open both if everything was working properly) 

image.thumb.png.73544ee4c1337780302c0456b0c92415.png

I reached the KPR and indeed, I have two identical Trader Brigs in fleet instead of an Indiaman and a Trader Brig. What is interesting - I can't select just one of them. When I select one, the other one selects as well. It seems like the game can't distinguish them from each other.

image.thumb.png.1c6f98cdff563bfbf7b0885f589bfe82.png

UPDATE:

I then right-clicked the ships and selected "Set as main". One of the brigs disappeared, and the second one remained with the "Fleet" status (i had no ship with "Main" status at that moment).

Then, I selected that Brig again, and used "Set as main" option. Now, it changed the status to "Main" and all seems to be well, despite the fact that I'm one Indiaman and its cargo short.

 

Edited by DaRho
Corrected typos + the second port was Azua not Bani.

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