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Crash, Tagged outside circle and crash again in battle


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I would just like to raise a topic for someone else. 

The game crashed while in open world (it happens I know that) 
Then the player was tagged however the tagging player was out of the circle when the countdown had ended 
And then there was another crash in the battle its self. 

As a result of this, the ship and cargo was lost. Is there anything that can be done for this player. 

I have advised to send f11 but some of this might be difficult to explain/prove with only f11 without dev support 

Any input from devs/admin would be greatly apricated, thank you

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Captain, since the first disconnect were a connection test report sent as well? As it could be a temporary connection issues on player side. 

23 minutes ago, Captain Marchant said:

however the tagging player was out of the circle when the countdown had ended 

How far away?

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