I had this one with Windows 10, playing in windowed screen. And try to take a screenshot with phone of BSOD. BSOD System_Service_Exception win32kbase.sys If yours is the same Follow the below steps: 1 Open Command Prompt. 2 Select “Run as Administrator”. 3 Type “sfc /scannow” without quotes and hit Enter. It found some corrupt files and restored them. My problem was solved I hope yours wil be aswel?