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(PVE, Peace) Today before maintenance I tried to claim my reward for 1st rate weekly event, being 9th in the leaderboard. I tried several times since this morning (10:00 on GMT +2) until the warning of 15 min. left for server maintenance, when the "0 hours" was clearly displayed in the event window, but the "claim" button was always grey and clicking did not produce any effect. I assumed that the reward could indeed be claimed only after the maintenance, once the event leaderboard was finalized, but when I relogged after 12-13:00 daily maintenance there was just the possibility to accept the new weekly challenge and no trace of past event. At around 11:30 I also wrote in the help chat asking if some mates already succeeded in claiming their reward the previous week, with no answer due to lack of players online. Could you please help me in pointing out my eventual mistakes in the claiming procedure (whose conditions and terms are not very detailed in the game) in order no to repeat such failure or tell me if there was a bug that prevented me to claim the reward. Thank you.
