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Everything posted by Vladislav

  1. Vladislav

    Server down

    Captains, there was a network problem on War server, we fix it and now everything is ok. We are monitoring the situation. Apologies for the inconvenience
  2. Vladislav

    Server down

    Captains, there is a connection issue with PVP server. We are investigation the situation. Apologies for the inconvenience
  3. Hello, Please try run Naval Action from Administrator and send me your log in PM. Best regards.
  4. Hello, did you try this solution? close the game, open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\LocalLow\Game-Labs\Naval Action delete all files in the folder After this, launch Naval Action and check the issue.
  5. Hello, From your report I see that you have problem with temporary game files. For fix, please try next solution If its not helped try another one solution
  6. Thank you for your reply. First of all try to do that If it's not working try that I would appreciate if you write about the result.
  7. Hello, If it's not hard for you, please try to change the resolution of the game to 1920 * 1200 (or similar) and reply about the result. Thanks.
  8. What is your language of Operating System?
  9. Captains, did you try to use custom language file?
  10. If you have enabled "System Restore" option you can try restore your system to previous state. This article can help you http://www.tomshardware.co.uk/faq/id-2866655/restore-windows-earlier-restore-point.html or Google search.
  11. Because you something changed in PC preferences, installed Windows Updates or new program. Sorry, but we can't help you with your software problem. I was check your morning player dump(9:00 UTC) - all is OK. Player not corrupted.
  12. 1. disable firewall 2. use wired connection 3. Try connect with mobile internet. 4. Run game from another PC. 5. Reboot your router I think, you understand that it is problem with your PC or network. If you can, try run game from another PC in your current network. If it help, that mean your network is fine, and you has not any problem with game, reason of the problem is current PC preferences.
  13. Hello, Please read post and try Connection Test system and write number of created connection test report. In some cases helps using only wired network connection with internet.
  14. В данном случае ХР начисляется непосредственно игроку который скрафтил корабль (плюсуется к его ХР). Через Redeemable ХР начисляется только в том случае если игрок который скрафтил корабль находится оффлайн на момент начисления опыта.
  15. Thank you for information. Yes, we have technical problems with server PvP Two USA. We are investigating the issue. Sorry for inconvenience.
  16. Here described main types of technical problems that could be faced in game and how to fix these. 1. Login message: Error: wrong protocol version. 2. Login message: Error: wrong client version. Actual: ***; Required *** 3. Login message: Client data corrupted. Please verify integrity of game files. 4. Login message: Server is under maintenance. 5. Login message: Server is off. 6. Login message: Game requires shader model 5 Your shader model is ***. 7. Login message: Required libraries could not be loaded. Please verify game cache integrity a
  17. List of network ports needed for correct work game client. If you have some problems with connection to server (data is not loaded in Port, exit to Open World is not working, empty chat or entering battles is not working) check that 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 ports are available in your network and PC. Checking network connection to game servers (using tracert) Connection issues (login errors, random disconnects etc.) can be caused by problems with intermediate network providers between client machine and game servers. Connection can be tested using Windows tra
  18. Cервера остановлены для технического обслуживания. Ожидаемое время технического обслуживания 15 минут
  19. Cервера остановлены для технического обслуживания. Ожидаемое время технического обслуживания 10 минут
  20. Cервера остановлены для технического обслуживания. Ожидаемое время технического обслуживания 10 минут
  21. Cервера остановлены для технического обслуживания. Ожидаемое время технического обслуживания 10 минут
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