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Ink

Developers
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Everything posted by Ink

  1. Hello! Please contact me on ink@navalaction.com from the email address that was used to purchase the game
  2. Greetings Captain. It is a bit too early to specify system requirements, it will be posted later. Opportunity to pre-order sea legends will be available later this year
  3. Admiral, please contact me at ink@navalaction.com from the email address that was used to purchase the game
  4. Admiral, if you can't find the Steam key in your email (also make sure to check spam folder), please contact me on ink@navalaction.com from the email that was used to purchase the game. You will be provided with the Steam key and then please try Steam version and report back if the problem still there
  5. Ink

    water and land gone

    Greetings Admiral. Make sure to install/reinstall the 2013 and 2015, 2017, 2019, and 2022 packets available on MS site: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Please let us know if the problem persists. What is your video card?
  6. Admiral, please contact me on ink@navalaction.com from the email address that was used to purchase the game
  7. Admiral, please contact me on ink@navalaction.com from the email address that was used to purchase the game
  8. Admirals, please contact me on ink@navalaction.com from the email address that was used to purchase the game
  9. We are glad the problem got solved! Closed
  10. Admiral, please make sure to check your spam folders. If you can't find a mail from Xsolla there, please contact me on ink@navalaction.com from the email address that was used to purchase the game
  11. Greetings Admiral. Have you tried to verify integrity of game files in Steam? Right click on the game in Steam lib then click on properties and go to the local files tab
  12. Greetings Admiral, You must have gotten a mail from Xsolla with your Steam key, you do not need to buy the game again. Please make sure to check spam folder just in case the mail was sent there. If you are sure you have not received the email with Steam key, please contact me at ink@navalaction.com from the email address that was used to purchase the game.
  13. Greetings, please send me a mail on ink@navalaction.com from the email address that was used to purchase the game
  14. Greetings, please send me a mail on ink@navalaction.com from the email address that was used to purchase the game
  15. Greetings Admiral. Have you tried to play via Steam version of the game? Is the problem still there?
  16. Greetings Admiral. The key is sent on the mail that was used to purchase the game. Please contact Xsolla suport via 24/7 live chat at help.xsolla.com or email support@xsolla.com to resolve the problem
  17. I'm glad the problem is solved!
  18. Admiral, were you able to play the game in the past? As the first workaround, please try to fully reinstall the game by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game
  19. Admiral, Your Steam keys will be sent to you once keys are available on Steam: https://steamcommunity.com/app/1069660/discussions/0/3191360735171280249/ - here is the information For now you can continue to play the launcher version, Steam keys should be given quite soon. If you can't find a link to download the launcher version please try to contact me at ink@navalaction.com from email address that was used to purchase the game
  20. Admiral, Your Steam keys will be sent to you once keys are available on Steam: https://steamcommunity.com/app/1069660/discussions/0/3191360735171280249/ - here is the information For now you can continue to play the launcher version, Steam keys should be given quite soon. If you can't find a link to download the launcher version please try to contact me at ink@navalaction.com from email address that was used to purchase the game
  21. Greetings Admiral, Please try to fully reinstall the game by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game
  22. Please send me information about your purchase (exact date, receipt number, etc.) on ink@navalaction.com from the email address that was used to purchase the game
  23. Admiral, unfortunately, no. You need a card that supports DirectX11 features
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