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Greetings Admiral. Please try to completely uninstall the game and launcher files by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Greetings Admiral! I believe you can buy a copy for a friend, just put his email address in the payment information (so keys and link to download will be sent to him) Please let us know if you got any issues

Have you installed any new antivirus software or something like that that could, in theory, start to block the game?

Greetings Admiral, please try to contact Xsolla via 24/7 live chat support available at help.xsolla.com or email support@xsolla.com Please lets us know if you can't solve the problem with Xsolla.

Admiral, to clarify - were you able to play the game in the past? What are your PC specs?

Admiral, I'm glad the problem is gone after driver update

Greetings Admiral! As soon as the Steam keys are available for the game, your key will be sent to you on the email address that was used to purchase the game

Admiral, I'm afraid no, this internal GPU is way below minimum requirements (Nvidia GeForce GTX 660)

Admiral, is the problem still there? If so, please try this workaround: https://forum.game-labs.net/topic/39217-game-wont-open/?do=findComment&comment=756547

Greetings Admiral. Please try to completely uninstall the game and launcher files by this guide: 1) Uninstall the game from launcher, then uninstall the launcher, after that make sure no temporary files remained: 2.1) Press Win+R then type: %HOMEPATH%\AppData\LocalLow\Game Labs\ Right click on Ultimate Admiral Dreadnoughts folder and delete it 2.2) Open Windows Command Prompt (press Windows + R and type cmd, press enter afterwards) type: regedit Go to HKEY_CURRENT_USER\SOFTWARE\Game Labs\Ultimate Admiral Dreadnoughts Right click on Ultimate Admiral Dreadnoughts folder and delete it Close regedit 3) Open Windows Command Prompt (press Windows + R), then type: %HOMEPATH%\AppData\Local\ delete the folder Ultimate Admiral Dreadnoughts if it is there 4) Install the launcher and download the game

Greetings Admiral! Could you please clarify if you tried to activate the key in the installed launcher provided by Xsolla or Steam? The key should only be used within the launcher, Steam key will be sent later as well. Have you tried to just copy-paste by CTRL-C and then CTRL-V into the launcher?

yes, apologies for the not clear clarification, I meant attack against other players. To capture a neutral port, you have to sail in the closest freetown (if your nation does not own a single port) or your nation port. Once there, go to the quest window (Q key) and select "Conquest tab" and pick up a mission, sail to the said port within the attack timer and join the mission. Once the battle is won, Port Battle is scheduled

Admiral, I'd suggest to ask the question on a thematic (hardware related) forums / discords. I'm afraid you won't receive much replies here on your question

Glad the problem is solved!

We will try to keep the timeframe, stay tuned!

Admiral, could you please clarify if the problem is gone now and you can start the game?

Greetings Admiral. The workaround is to start the launcher and leave it for about 5 minutes. The "In Game" status will be updated to "Play" Apologies for the inconvenience

Greetings Captain. Only NPC Raiders can attack a port that is owned by other clans, so players on the Peace server can only defend their ports against NPC

Greetings, I believe the flag is already included in the Flag DLC

Greetings Admiral. Could you please clarify if you use Citrix Workspace software?

Please check this article: https://answers.microsoft.com/en-us/windows/forum/all/missing-oledlgdll-file/b9b92e5d-077c-4fa4-a2eb-2ec7619e78e8?auth=1

Greetings Captain. Forums are moved mainly into official discord server (https://discord.gg/WsxaUse) and Steam forums (https://steamcommunity.com/app/311310/discussions/)

Admiral, Apologies for the inconvenience. Please check the game once it is available on Steam

Greetings! What are the full specs of your PC?

Greetings! We have no relation to Roblox, you need to contact Xsolla via their website at xsolla.com