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StrongVincent

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  1. Found a fix thanks to DARTIS's comment on Steam. I'll repost here for those interested: Thank you DARTIS! That last suggestion fixed it (sorry - it all seems so simple now!). For those interested, I did the following: 1. Switched by PC graphics display resolution down from the recommended 1920x1080 to 1680x1050. 2. Opened the game successfully through Steam. 3. Used the game's options menu to switch the resolution back up to 1920x1080. 4. Then switched by PC graphics display resolution back up to 1920x1080. It works fine now. Thanks again!
  2. Hi Nick, I can confirm that I launched both files. When that didn't work I uninstalled both files, then downloaded them again from the links provided and installed them. The problem still remains - the program is running according to Steam and the Task Manager and the task bar, the music is audible, but the game isn't actually open.
  3. Thanks for the quick response. Yeah, I did repair the vcredist for both x86 and x64, but the problem remains the same. I'm not sure about video drivers (sorry - I'm not particularly computer literate). My graphics card is the Nvidia GeForce GT755m, and I'm using the most up to date driver (version 388.71) which was released 2017.12.20. I did follow the instructions for uninstalling this driver, restarting my PC, then downloading the driver again, but it still didn't work. Would reverting to the previous driver work? (not sure how I would do that, but could find out!)
  4. Hi there, I just picked up UGCW in the Steam Winter Sale, having previously enjoyed the Gettysburg game. However, I am having real trouble with opening the game. When I click to play the game, Steam tells me that the game is running, as does the Task Manager; the game icon appears in the task bar and the menu music plays, but the window will not open. I have attempted the solutions on the 'Game Won't Open' thread, but they don't work. Even the crash reporter doesn't open. I notice that someone else has posted about what seems like the same problem on the UGCW Steam technical support forum, but no one has stepped forward with a solution. I'm really keen to play the game - please help!
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