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Trashumi Fujiwara

The game crash and shut down my PC

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When I try to play the game goes fine for 10-15 mins, then the game crash and sometimes shuts down my PC with no reasson

I have all the drivers up to date and I have no problems with any other games

Screenshot_1.png

PD: This started to happen since the UI update

Edited by Trashumi Fujiwara

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Also please monitor your GPU and CPU temperature with a program like gpu-z before during those 10-15 mins

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Nvidia drivers suck, they crashed my Warships game after the update. Revert back to old drivers if you can. 

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25 minutes ago, Wind said:

Nvidia drivers suck, they crashed my Warships game after the update. Revert back to old drivers if you can. 

Tried and keeps doing the same

 

51 minutes ago, Ink said:

Also please monitor your GPU and CPU temperature with a program like gpu-z before during those 10-15 mins

average15mins.pngCPU

Screenshot_3.pngGPU

The temperature is like always, no peaks, all normal. The game runs perfectly during those 10-15 mins

 

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2 hours ago, Trashumi Fujiwara said:

When I try to play the game goes fine for 10-15 mins, then the game crash and sometimes shuts down my PC with no reasson

I have all the drivers up to date and I have no problems with any other games

Screenshot_1.png

PD: This started to happen since the UI update

If nobody else is experiencing this problem, it's probably something at your end.

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2 minutes ago, seanjo said:

If nobody else is experiencing this problem, it's probably something at your end.

it must be that, because is a really weird thing, if im not able to fix this i will just wait until the next update

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Did you change/install anything recently in your pc? New programs or updates?

It is weird that it happens always after some time running, monitor your ram, disable antivirus and firewall, and move your game to the other hard drive.

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There might be a GPU memory leak or some cache issues somewhere...

Been trying to trace a pattern for this as it also happens now and then but to no avail. Temperatures are okay but still, if I play the game after a clean power up / restart it runs without problems. If I play a any game and then go NA it sometimes does that.

It is not often though, so hard to figure out.

Using AMD here.

 

 

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8 minutes ago, Banished Privateer said:

1. Reinstall NA or check file integrity

Done and keeps doing the same

 

9 minutes ago, Banished Privateer said:

2. Check NA/System crashlogs & share

where do I get those?

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+ System
   
- Provider
      [ Name] Microsoft-Windows-Kernel-Power
      [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
   
  EventID 41
   
  Version 6
   
  Level 1
   
  Task 63
   
  Opcode 0
   
  Keywords 0x8000400000000002
   
- TimeCreated
      [ SystemTime] 2018-06-29T13:58:41.158622700Z
   
  EventRecordID 5040
   
  Correlation
   
- Execution
      [ ProcessID] 4
      [ ThreadID] 8
   
  Channel System
   
  Computer DESKTOP-AFLSN03
   
- Security
      [ UserID] S-1-5-18
- EventData
    BugcheckCode 278
    BugcheckParameter1 0xffff890d45f1f4a0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 1
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI true
    CheckpointStatus 0

 

This is the system crash log, but i cant find the naval action log

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Please use the second option in Naval Action Steam Launcher "Report crash". Once we check we logs I will contact you.

Meanwhile, please make sure you have fully updated Windows.

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Is this why so many players always reboot before important battles? :D

I never have this issue, but 3-4 players in my clan reboot often, in* fear of crash.

Edited by Tiedemann
n*

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10 hours ago, Ink said:

Please use the second option in Naval Action Steam Launcher "Report crash". Once we check we logs I will contact you.

Meanwhile, please make sure you have fully updated Windows.

Done!

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42 minutes ago, Tiedemann said:

Is this why so many players always reboot before important battles? :D

I never have this issue, but 3-4 players in my clan reboot often, i fear of crash.

I never had this kind of problems or any technical problems with naval action, but in my case it turns off the PC 2/3 of the times I tried to play

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29 minutes ago, Trashumi Fujiwara said:

I never had this kind of problems or any technical problems with naval action, but in my case it turns off the PC 2/3 of the times I tried to play

Does it happen with other games as well? I'm curious

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@Ink Ref: An earlier fix for a similar problem, which has recently solved an issue for one of my clan mates,
You posted If you are running Win 10, try to set Compatibility with Windows 7 on the both client.exe and client_,exe files (here \SteamApps\common\Naval Action)

Would this still apply in this case perhaps? Just trying to help, or is this fix as outdated as I am ;)

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