SadisticDentist Posted June 2, 2018 Share Posted June 2, 2018 Hi My Problem i can start the launcher push my ingame Name and cant join the game.Sometimes i can join the game but all my ships and equip are lost. Link to comment Share on other sites More sharing options...
Ink Posted June 2, 2018 Share Posted June 2, 2018 Captain, could you please clarify - when you try to join the game is there a black dot in the bottom left corner on the character screen? In this case please check this workaround: Quote Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters, also, you can try to put your router into DMZ mode Link to comment Share on other sites More sharing options...
SadisticDentist Posted June 2, 2018 Author Share Posted June 2, 2018 (edited) i played the game before Server downtime after der DT it doesnt work when the game start i can see Nothing i wait 30 min ingame 3-4 ships are on Display with half of Equipment....this dot i can see but i think it doesnt work Edited June 2, 2018 by SadisticDentist Link to comment Share on other sites More sharing options...
SadisticDentist Posted June 2, 2018 Author Share Posted June 2, 2018 HUHU i Need Help Link to comment Share on other sites More sharing options...
Barents Posted June 2, 2018 Share Posted June 2, 2018 Are you running Kaspersky AV? I had a similiar issue with it. 1 Link to comment Share on other sites More sharing options...
SadisticDentist Posted June 2, 2018 Author Share Posted June 2, 2018 Yes and i download a new update today but i aleays played with kaspersky. Link to comment Share on other sites More sharing options...
Barents Posted June 3, 2018 Share Posted June 3, 2018 hey, i was the one who pm-ed you today ingame. Hope it fixed it for you. Link to comment Share on other sites More sharing options...
SadisticDentist Posted June 3, 2018 Author Share Posted June 3, 2018 thx best support ist Player support Link to comment Share on other sites More sharing options...
Archer11 Posted June 3, 2018 Share Posted June 3, 2018 As some others (including me) had troubles with the recent Kaspersky update, could you please post your "fix". It's great, that it's working again for you but posting your solution could help others. My fix was adding NA's client.exeto "trustworthy programs" only and setting the exception: "Do not scan entire / encrypted network traffic", which I do not really like. Link to comment Share on other sites More sharing options...
Barents Posted June 3, 2018 Share Posted June 3, 2018 35 minutes ago, Archer11 said: As some others (including me) had troubles with the recent Kaspersky update, could you please post your "fix". It's great, that it's working again for you but posting your solution could help others. My fix was adding NA's client.exeto "trustworthy programs" only and setting the exception: "Do not scan entire / encrypted network traffic", which I do not really like. That is exactly my solution. And since it only excludes the game client, I am fine with that until Kaspersky comes with an update. Link to comment Share on other sites More sharing options...
Ink Posted June 3, 2018 Share Posted June 3, 2018 @SadisticDentist Captain, please clarify that the problem was solved by workaround with Kaspersky software Link to comment Share on other sites More sharing options...
SadisticDentist Posted June 13, 2018 Author Share Posted June 13, 2018 Ja wurde gelöst durch abschalten der software kaspersky Link to comment Share on other sites More sharing options...
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