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Nick Thomadis

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Everything posted by Nick Thomadis

  1. UGG Server is operational!

    UGG.com is updated with the patch.
  2. UGG Server is operational!

    Hello all, we want to inform you that the multiplayer server is going to be down for some time, due to technical problems of our provider. It may take a while to bring it back. We are going to inform you when it is live again as soon as possible. Sorry for the inconvenience, The Game-Labs-Team
  3. UGCW Feedback v1.0+

    Ultimate General: Civil War has been fully released! Read the official announcement in our blog: http://www.ultimategeneral.com/blog/ultimate-general-civil-war-is-fully-released Thank you for all your support and please keep providing your feedback, because we are going to continue offering updates with new content (Custom Battles) or needed fixes. Enjoy! The Game-Labs Team ================== 25/7/2017 Patch v1.01 http://www.ultimategeneral.com/blog/patch-v101-with-the-definite-retreat-fix-and-new-battles Patch v1.04 http://www.ultimategeneral.com/blog/patch-v104-introducing-oblique-control Patch v1.05 http://www.ultimategeneral.com/blog/patch-v105-offering-two-new-custom-battles-plus-improvements Patch v1.06 http://www.ultimategeneral.com/blog/patch-v106-adds-four-new-custom-battles-plus-japanese-korean-language-support Patch v1.07 http://steamcommunity.com/games/502520/announcements/detail/1466343735973092995 Patch v1.08 http://steamcommunity.com/games/502520/announcements/detail/1460714962907814548 Patch v1.09 http://steamcommunity.com/games/502520/announcements/detail/2668808741598437615
  4. UGG Server is operational!

    The server has been repaired with a hotfix patch! http://steamcommunity.com/games/306660/announcements/detail/1653252639167894234
  5. UGG Server is operational!

    Hello Ultimate General community, The multiplayer server of Ultimate General: Gettysburg is going to change provider due to frequent technical problems. While this process continues, the multiplayer service will be down. We are going to inform you from the forums when it is going to be operational again. We are very sorry for this inconvenience and we assure you that we will try to solve the problem as soon as possible. The Game-Labs Team
  6. Android game war of colony using UGCW footage

    Thank you for the report. Unfortunately, it happens for several similar scum "games".
  7. [SOLUTION] Game doesn't run or Resolution issues

    New solution added: 7. Resolution issue If the problem is related to your monitor resolution then we advise to try the following: - Change your Graphics Display Resolution on your system. There are plenty of online instructions depending on your system. You can search for example with keyword: "How to change resolution in windows 10". - The resolution should be in "Recommended" setting, but you can try a different common resolution, that is supported by your monitor and attempt to launch the game again. The following method worked for user "whiteadder86": 1. Switched PC graphics display resolution down from the recommended 1920x1080 to 1680x1050. 2. Opened the game successfully through Steam. 3. Used the game's options menu to switch the resolution back up to 1920x1080. 4. Then switched PC graphics display resolution back up to 1920x1080.
  8. If your game does not launch, you see a black screen and nothing happens, please try the following: 1. Verify integrity of game cache - because game files may became corrupted Go to your Steam Library=> Right click on "Ultimate General: Civil War => In the dialogue window select "Properties"=> In the new window that appears, go to tab "Local Files"=> Then click on "Verify Integrity of Game Cache". A process starts to examine if game installation is missing some files. If this is true, they will be automatically re-acquired by Steam download service. 2. Install Microsoft Visual C++ 2010 Redistributable Package (x64) or (x86) You can find these files in our game folder, usually found in: C:\SteamLibrary\steamapps\common\Ultimate General Civil War\_CommonRedist\vcredist\2010 or download them from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=5555 https://www.microsoft.com/en-us/download/details.aspx?id=14632 Launch BOTH FILES x64 and x86. Sometimes Steam doesn't automatically install but these are required files to run our game. 3. Delete Options files Because the game is still in development, some of your custom changes in Options may not work with a next patch and cause corruption to Option files. You can delete the Option files, usually located in: C:\Users\YOURUSERNAME\AppData\LocalLow\Game Labs\Ultimate General Civil War delete the following: controls.bin ioptions.bin Those files will be auto-generated when you launch the game. 4. Check your Antivirus Depending on your Anti-Virus software and your custom system settings, the game can be blocked and not start at all. If you anticipate problems running the game, then disable your Antivirus to see if that helps. Your Antivirus may have added the game to its threat list and you will have to exclude it manually. 5. Uninstall/Install Video Card Drivers Uninstall your video card drivers, restart your PC and install again the latest drivers. This solution has worked for some users and is typically a problem solver for any game. You can check for latest drivers in the following sites, depending on your card: http://www.nvidia.com/download/index.aspx http://support.amd.com/en-us/download 6. Delete Options from registry Use „regedit“ application to find game's registry. Find the application using Search of Windows system. - When you open "Regedit" (Registry Editor) go to Edit=>Find from top menu. - Search with the keyword "Ultimate General Civil War" - After some time you should navigate automatically to the game's registry folder, usually found in such structure: COMPUTER\HKEY_USERS\..\Game Labs\Ultimate General Civil War - Delete everything inside this folder - Registry should be now cleaned from corrupted files. You can install the game again to be sure that everything is up to date. 7. Resolution issue If the problem is related to your monitor resolution then we advise to try the following: - Change your Graphics Display Resolution on your system. There are plenty of online instructions depending on your system. You can search for example with keyword: "How to change resolution in windows 10". - The resolution should be in "Recommended" setting, but you can try a different common resolution, that is supported by your monitor and attempt to launch the game again. The following method worked for user "whiteadder86": 1. Switched PC graphics display resolution down from the recommended 1920x1080 to 1680x1050. 2. Opened the game successfully through Steam. 3. Used the game's options menu to switch the resolution back up to 1920x1080. 4. Then switched PC graphics display resolution back up to 1920x1080. 8. Crash report If nothing from the above works, then select "Crash Report" when you launch the game from Steam and describe the problem. Your email will be used to contact you if needed.
  9. Game Still Won't Open, all proposed solutions attempted

    Very happy to know, I will add this solution to the list!
  10. Online Manual

    The included game guide of Ultimate General: Civil War can now be viewed online at this: LINK Note: You can also download the file in pdf format.
  11. Game Still Won't Open, all proposed solutions attempted

    Did you follow exactly these instructions? Can you please confirm? 2. Install Microsoft Visual C++ 2010 Redistributable Package (x64) or (x86) You can find these files in our game folder, usually found in: C:\SteamLibrary\steamapps\common\Ultimate General Civil War\_CommonRedist\vcredist\2010 or download them from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=5555 https://www.microsoft.com/en-us/download/details.aspx?id=14632 Launch BOTH FILES x64 and x86. Sometimes Steam doesn't automatically install but these are required files to run our game.
  12. [SOLUTION] Game doesn't run or Resolution issues

    We have updated instructions for the following category: 2. Install Microsoft Visual C++ 2010 Redistributable Package (x64) or (x86) You can find these files in our game folder, usually found in: C:\SteamLibrary\steamapps\common\Ultimate General Civil War\_CommonRedist\vcredist\2010 or download them from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=5555 https://www.microsoft.com/en-us/download/details.aspx?id=14632 Launch BOTH FILES x64 and x86. Sometimes Steam doesn't automatically install but these are required files to run our game. If you are having trouble running the game, please try this solution first.
  13. UGG Server is operational!

    Merry Christmas! The server is again fully operational. If there is any problem, please inform us!
  14. The Andre Awards

    Thank you a lot for the appreciation. It is really encouraging when we know that players enjoy our game, especially those with many play hours. Merry Christmas and Happy Holidays to everybody!
  15. UGCW Feedback v1.0+

    Gentlemen, there is a new patch released. Check it out! http://www.ultimategeneral.com/blog/patch-v109-finalizes-game-content-and-optimizes-ai
  16. What systems do this game use

    The game runs also on Mac and is available on the following stores: Steam http://store.steampowered.com/app/502520/Ultimate_General_Civil_War/ Mac App Store: https://itunes.apple.com/us/app/ultimate-general-civil-war/id1280434885?mt=12
  17. UG- Civil War 3..??

    Hello, you can place your thoughts in this thread or by creating a new post in the main forum: http://forum.game-labs.net/forum/66-general-discussion/ Thank you for your help.
  18. UGCW Feedback v1.0+

    Here is another hotfix patch Generals! 15/10/2017 Patch v1.08 http://steamcommunity.com/games/502520/announcements/detail/1460714962907814548
  19. Question Mark in Upper Left Corner of Screen

    It is a known issue for newest Mac App Store version of the game. We are sorry for this inconvenience. The game will be updated/fixed to v1.07 as soon as possible.
  20. Legendary Union Campaign

    Missing are just units that are captured by player (not those shattered). Keep it up! Nice thread.
  21. UGCW Feedback v1.0+

    New hotfix is out! Patch v1.07 http://steamcommunity.com/games/502520/announcements/detail/1466343735973092995
  22. Blowout at Stone's River and Antietam

    Yes it was, we had to respect people who just wanted to enjoy the game and have fun with it. Surely it is not impossible to crush the AI using normal tactics allowed by the game, but I know that UGCW is one of the most cheated games out there so we should not depend only from feedback asking for an even more difficult game.
  23. Blowout at Stone's River and Antietam

    The difficulty levels were tuned during Early Access using mass feedback. Indeed Easy can be Very Easy. Normal can be Easy. Apparently though the majority (or vocal minority) was pleased with this balance and we have kept it. Major General and Legendary difficulties should be more than sufficient for players needing enough challenge. PS. In your image the AI is "forced" to attack in a battle scenario, having almost half the forces of yours. Some players like to steamroll the AI in this exact fashion, so we offered this to them.
  24. UGCW Feedback v1.0+

    Gentlemen, we are glad to announce another update! Read the blog Enjoy!
  25. "Hannibalbarca" was banned as spammer (There were multiple reports leading to case that he is our old spammer "1st Vermont").
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