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Alex B.

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Everything posted by Alex B.

  1. Automatic error reporting system sends information about all arising errors during game. This system works automatically so no any manual actions are needed. Automatic crash reporting system sends stored information about client crashes. This is done just after user is logged in to the game. System also works automatically so no any manual actions are needed. Manual bug reporting can be done by pressing F11 hotkey or corresponding UI button at any time. Please use it to report any gameplay, visual, audio or others bugs. Report number automatically is copied to clipboard after report is successfully sent. You can insert it when posting problem on game forum. Manual crash reporting system can be started by user via Steam launch option "Report crash". Please use this system in order to report problems if other bug reporting systems do not work, or game cannot be launched by some reason. You can also leave your email in "description" field in order for us to contact you to investigate problem. Report number automatically copied to buffer after successfully sending report. You can insert it when post problem on game forum. Connection Test system can be started by user via Steam launch option "Report connection Test". This system automatically checks network connection with game servers. Please use this system in order to report connection issues if you have problems with connection to our servers (lags, login errors, disconnects etc). Report number is automatically copied to clipboard after report is successfully sent. You can insert it when posting problem on game forum. In case, when report can't be sent you will see error message, please press "Open file location" button and attach file to forum post manually. ! Manual logs upload In case when all reporting systems do not work you can do manual compressing of game logs (..\Steam\steamapps\common\Naval Action\logs and crash logs - folders with date name) and attach logs archive to forum post with problem description.
  2. Alex B.

    Unity 5 - Testbed Feedback topic.

    Can you write version of your video driver? Best Regards
  3. There were some technical problems. We are clarifying reasons and expecting problem should be fixed soon, we will keep you posted. Sorry for inconveniences.
  4. Alex B.

    Graphics Issue: Client stuck at 512x384

    Hi, Captain You can open regeditor, find and delete folder HKEY_USERS\...\SOFTWARE\Game-Labs\ And it probably can help you. Best Regards
  5. Alex B.

    Patch 9.9 Fleet

    Hi Captains It will be fixed in a today's patch
  6. PVE shard servers are down for update. Expected maintenance time 60 minutes. PVP shard servers are stopped for provider maintenance
  7. Alex B.

    Can't find this game on Steam

    Guide to add the game here https://support.steampowered.com/kb_article.php?ref=5414-TFBN-1352&l=english
  8. Servers are down for maintenance. Expected maintenance time 45 minutes.
  9. Servers are closed for login and down for maintenance in 15 minutes. Expected maintenance time 45 minutes
  10. Servers are down for maintenance. Expected maintenance time 45 minutes.
  11. Servers are closed for login and down for maintenance in 15 minutes. Expected maintenance time 45 minutes
  12. You need to clean the registry for Naval Action. To do this you need to run regedit. Click Start -> All Programs -> Accessories -> Run In the window that opens, enter regedit, and press the Enter button Find section HKEY_CURRENT_USER\Software\DefaultCompany\Naval Action Delete all files which names begin with the phrase "__Input Key" Then restart the client. All settings should be the default.
  13. Alex B.

    sail transparency in open world does not work

    We can do it in future ASAP. Now it is low priority task.
  14. Servers are down for maintenance. Expected maintenance time 45 minutes
  15. Servers are closed for login and down for maintenance in 15 minutes. Expected maintenance time 45 minutes
  16. Servers are down for maintenance. Expected maintenance time 45 minutes
  17. Servers are closed for login and down for maintenance in 15 minutes. Expected maintenance time 45 minutes
  18. Servers are down for maintenance. Expected maintenance time 45 minutes
  19. Servers are closed for login and down for maintenance in 15 minutes. Expected maintenance time 45 minutes
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