Here are my system specs.
only the integrated video card is depolayed below but there is also an AMD Radeon HD 7970M.
All software is up to date and I have uninstalled and reinstalled.
----------------- System Information ------------------ Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526) System Manufacturer: Alienware System Model: M17xR4 BIOS: InsydeH2O Version 03.72.24A11 Processor: Intel® Core i7-3740QM CPU @ 2.70GHz (8 CPUs), ~2.7GHz Memory: 12288MB RAM Available OS Memory: 12170MB RAM Page File: 3119MB used, 21218MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel® HD Graphics 4000 Manufacturer: Advanced Micro Devices, Inc. Chip type: Intel® HD Graphics Family DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05511028&REV_09 Display Memory: 4095 MB Dedicated Memory: 2091 MB Shared Memory: 2004 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO149E Native Mode: 1600 x 900(p) (60.062Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32 Driver File Version: 9.17.0010.2857 (English) Driver Version: 9.3.0.0 DDI Version: unknown Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 9/18/2012 05:24:08, 12604928 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4226-11CF-AD76-5B25B7C2C535} Vendor ID: 0x8086 Device ID: 0x0166 SubSys ID: 0x05511028 Revision ID: 0x0009 Driver Strong Name: oem87.inf:ATI.Mfg.NTamd64.6.1:iIVBM1ML_PROXY:9.3.0.0:pci\ven_8086&dev_0166&subsys_05511028 Rank Of Driver: 00E60001 Video Accel: Deinterlace Caps: n/a D3D9 Overlay: n/a DXVA-HD: n/a DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available ------------- Sound Devices ------------- Description: Speakers (Sound Blaster Recon3Di) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: cthda.sys Driver Version: 6.00.0100.2033 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 3/27/2012 22:58:10, 1052760 bytes Other Files: Driver Provider: CREATIVE HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: No, No I3DL2 Listen/Src: No, No Sensaura ZoomFX: No Description: Digital Output (Sound Blaster Recon3Di) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: cthda.sys Driver Version: 6.00.0100.2033 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 3/27/2012 22:58:10, 1052760 bytes Other Files: Driver Provider: CREATIVE HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: No, No I3DL2 Listen/Src: No, No Sensaura ZoomFX: No --------------------- Sound Capture Devices --------------------- Description: Microphone Array (Sound Blaster Recon3Di) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: cthda.sys Driver Version: 6.00.0100.2033 (English) Driver Attributes: Final Retail Date and Size: 3/27/2012 22:58:10, 1052760 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: What U Hear (Sound Blaster Recon3Di) Default Sound Capture: No Default Voice Capture: No Driver Name: cthda.sys Driver Version: 6.00.0100.2033 (English) Driver Attributes: Final Retail Date and Size: 3/27/2012 22:58:10, 1052760 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: HDMI In (Sound Blaster Recon3Di) Default Sound Capture: No Default Voice Capture: No Driver Name: cthda.sys Driver Version: 6.00.0100.2033 (English) Driver Attributes: Final Retail Date and Size: 3/27/2012 22:58:10, 1052760 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0461, 0x4D08 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1E2D | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub | | | +-+ USB Input Device | | | Vendor/Product ID: 0x187C, 0x0520 | | | Location: Port_#0002.Hub_#0003 | | | Matching Device ID: generic_hid_device | | | Service: HidUsb | | | | | +-+ HID-compliant device | | | | Vendor/Product ID: 0x187C, 0x0520 | | | | Matching Device ID: hid_device ---------------- Gameport Devices ----------------