OrkhanJavadov Posted March 17, 2017 Share Posted March 17, 2017 I bought this Naval Action game from steam yesterday but I cant start the game since yesterday. Every time when I push the start game button, the game crashes with a error message that tolds me to report the crash. I turned off firewall and antivirus program. I tried integrity test from steam and it said everything is ok. My system: Windows 7/ 64 bit SP-1 Home edition. 8 Gb RAM Amd Sapphire R9 290 Tri-X OC (4Gb DDR5) ----> Crimson 17.3.1 , Driver version 21.19.523.2 Intel Core i7 - 4790 (3.60Ghz) MSI Z97 PC Mate motherboard Please help me. Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 17, 2017 Author Share Posted March 17, 2017 Link to comment Share on other sites More sharing options...
Ink Posted March 17, 2017 Share Posted March 17, 2017 Captain, what is your steam name? Have you sent crash report via Steam Launcher Report Crash option? Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 17, 2017 Author Share Posted March 17, 2017 My Steam account: OrkhanJavadov (same as in this forum.) I cant send report because crash reporter is black and there is not any option to send crash report.I will paste here crash reporter SS. I uninstalled the game then again installed but nothing changed. ALso ı cant send crash report. NavalActionBugReporter looks like this: Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 17, 2017 Author Share Posted March 17, 2017 (edited) Its funny but crash reporter is crashing too. So I will send crash files manually. crash.dmp error.log report.ini Edited March 17, 2017 by OrkhanJavadov Link to comment Share on other sites More sharing options...
Ink Posted March 17, 2017 Share Posted March 17, 2017 Captain, as the first steps, could you please check the general workaround for connection issues and reply back: Quote Please check that router/software is not blocking ports 7770, 8089, 5672, 5222, 8080, 21020-21036, 7401-7600 for the game, also turn off all programs which use internet heavily (like torrent programs, netflix clients), disable antivirus, turn off k9 web protection filter or similar to that filters, also, you can try to put your router into DMZ mode Also, please archive logs folder and send it to ink@navalaction.com Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 17, 2017 Author Share Posted March 17, 2017 I send log and crash files via email adress. Please check your PM. Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 18, 2017 Author Share Posted March 18, 2017 Are there any solution about this problem? Link to comment Share on other sites More sharing options...
Ink Posted March 21, 2017 Share Posted March 21, 2017 To clarify - we are communicating via e-mail. Link to comment Share on other sites More sharing options...
OrkhanJavadov Posted March 27, 2017 Author Share Posted March 27, 2017 Thank you. My problem solved now I can play w'thout any errors. 1 Link to comment Share on other sites More sharing options...
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