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Ink

Developers
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Everything posted by Ink

  1. Greetings! We are glad the problem is solved
  2. Could you please send in-game report using the F11 button?
  3. Greetings! Please contact me at ink@navalaction.com from the email that was used to purchase the game
  4. Ok, lets continue via email conversation
  5. Greetings General. Have you tried to restart web browser or test the same page on a different web browser? Is that a screenshot from a mobile browser?
  6. Greetings! To clarify - the issue is being resolved via email conversation.
  7. Could you please clarify since when the game started to crash on desktop? Were there any changes in software updates, e.g. new antivirus, or similar?
  8. Admiral, Please check the following topics with possible solutions: https://forum.game-labs.net/topic/38579-game-stuck-at-launch/?do=findComment&comment=750573 https://forum.game-labs.net/topic/38752-game-crashing-immediately-upon-launch-after-being-downloaded/?do=findComment&comment=757582 https://forum.game-labs.net/topic/39204-game-not-launching-issue/?do=findComment&comment=756097 https://forum.game-labs.net/topic/39646-solution-game-does-not-launch-or-you-crash-when-entering-a-battle/ (backup settings.json file first if you have Naval Academy progress)
  9. Admiral, If you haven't done yet - please contact me on ink@navalaction.com from the email that was used to purchase the game
  10. General, have you sent in-game report via F11 button?
  11. General, Have you sent in-game report via F11 button?
  12. General, if the problem is still there, please contact me on ink@navalaction.com from the email that was used to purchase the game
  13. Ink

    install issue

    General, is the problem still actual?
  14. Greetings Admiral! Never too late, could you please send me an email at ink@navalaction.com from the email address that was used to purchase the game? This would help with verification. Thank you.
  15. Admirals, spammers are handled. Apologies for the inconvenience.
  16. Captain, no issues were recently spotted on the connection of the peace server, most likely you have experienced a temporarily connection issue on the route between you and the server. Also, please only use the official Discord or Steam forums for technical support for Naval Action: https://discord.gg/WsxaUse https://steamcommunity.com/app/311310/discussions/2/
  17. We have not finalized a decision regarding the game's availability in 4K graphics quality as of now.
  18. Greetings Admiral, Please be so kind and send us an email on ink@navalaction.com from the email that was used for purchase of the game
  19. Greetings Admiral. Please contact us on ink@navalaction.com from the email that was used to purchase the game
  20. Admiral, at the moment there are no plans to release the game on Mac OS
  21. Greetings, Captain. Sea Legends is still in development process. We will post news as soon as they come.
  22. Captains, the game is being developed, we will post news as soon as they come. Meanwhile, Explore the latest work-in-progress screenshots on our Facebook page: https://www.facebook.com/sealegendsgame/
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