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Ink

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Everything posted by Ink

  1. Ink
    Most likely the problem is related to inactive state of launcher in the system tray. Could you please open task manager and end process "launcher", then restart the launcher after this the problem must be solved
  2. Ink
    Greetings, could you please try to open task manager and end process "launcher", then start the launcher again Please let me know if the problem still there
  3. Ink

    no mails

    Ink replied to under_bar's topic in Payment Issues

    Greetings, please check private forum messages for more clarifications
  4. Ink
    This is a known issue, will be fixed within next hotfix
  5. Ink
    Captains, thank you for the reports, the problem is being fixed
  6. Ink
    Captains, thank you for the reports, the problem is being fixed Update:
  7. Ink
    The Ship Designer System of the game aids the player to create beautiful, functional ships in an intuitive way and does not allow impossible creations that would not be able even to sail. What we plan to offer is a more detailed sinking mechanic, so that ships can capsize during their sinking.
  8. Ink
    Капитаны, напоминаем вам о расширенном техническом обслуживании серверов с 24.10.2019 21:00 UTC (00:00 по мск) - 25.10.2019 12:00 UTC (15:00 мск) работы на серверах будут проводится в течение 15 часов
  9. Ink
    Завтра будет исправление данной проблемы
  10. Ink
    @Gringo69rus Проблема исследуется
  11. Ink
    The servers will be turned off, the battles won't take place
  12. Ink
    Greetings, We do not plan pre-orders on Steam as Steam usually discourages indie developers from doing pre-orders
  13. Ink
    Another bump. Please make sure to check the time for extended maintenance: from 24.10.2019 21:00 UTC till 25.10.2019 12:00 UTC. To repeat, maintenance time will be for almost 15 hours.
  14. Ink
    Greetings Chris, The crash is a known issue and we are working hard to iron them out. Thank you for the feedback and patience. Once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description on what mission and after what (if its clear) it happened, if you haven't do so yet.
  15. Ink
    Captain, could you please try this workaround:
  16. Ink
    Greetings, Could you please try this workaround: Please click on the mail address in the top right section of launcher and click on "Settings", then activate/deactivate the "Use a P2P connection" option as shown on the screenshot
  17. Ink
    @Cerestine @ham Greetings, please check private forum message for more clarifications
  18. Ink
    Greetings, Refunds are handled by Xsolla. Could you please check their refund policy at https://xsolla.com/refundpolicy/en-us and contact the support team.
  19. Ink
    Greetings! Thank you for the feedback. Would be there any option to capture the bug on video and send it to me on ink@navalaction.com?
  20. Ink
    Greetings, The crash is a known issue and we are working hard to iron them out. Thank you for the feedback and patience. Once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description on what mission and after what (if its clear) it happened, if you haven't do so yet.
  21. Ink
    Greetings, The crash is a known issue and we are working hard to iron them out. Thank you for the feedback and patience. Once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description on what mission and after what (if its clear) it happened, if you haven't do so yet.
  22. Ink
    Greetings, The crash is a known issue and we are working hard to iron them out. Thank you for the feedback and patience. Once crash happens again, could you please locate output_log text file in the game flies (Games\Ultimate Admiral Dreadnoughts\Ultimate Admiral Dreadnoughts\default\game\build_Data) and send it to ink@navalaction.com with a brief description on what mission and after what (if its clear) it happened, if you haven't do so yet.
  23. Ink
    Greetings, Please check private forum message for more clarifications
  24. Ink
    Greetings, You can try a different settings by this workaround: Please click on the mail address in the top right section of launcher and click on "Settings", then activate/deactivate the "Use a P2P connection" option as shown on the screenshot
  25. Ink
    Greetings, Could you please check private forum message for more clarifications
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